Return Policy
At yourdiscountbrand, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund, return, and cancel policy below.
Return Policy
We accept returns within 30 days of the delivery date, provided that the items are in new, unused condition with all original tags and packaging intact. Returns are accepted for the following reasons:
- The item is not as described
- The wrong item was received
- The item is damaged or defective
Return Process
Returning your items is easy and hassle-free. You can return items via mail or directly at our store.
- Via Mail: Contact our customer service team at service@yourdiscountbrand.com to initiate a return. We will provide you with the return instructions and a return authorization number.
- Through return button: Find the return button on the bottom of the website and fill the return informations,we will review the process and approve it.
Return Fees
We do not charge any return fees. However, customers are responsible for the shipping costs associated with returning the items.
Refund Policy
Once we receive and inspect your returned item, we will process your refund. The refund will be issued to the original payment method used for the purchase. Please allow 5-7 business days for the refund to appear in your account.
Exchange Policy:
We do not accept exchange in any reasons,please contact us for return if needed.
Cancel Policy
You may cancel your order before it has been shipped. Once an order has been shipped, it cannot be canceled. To cancel your order, please contact our customer service team immediately at service@yourdiscountbrand.com